Welcome to OneServe.
As a tenant at a GWL Realty Advisors’ managed building, you have access to OneServe, our signature customer service platform designed specifically to provide best-in-class customer service for all your service and maintenance requests including heating, cooling, cleaning, lighting, electrical, plumbing, general maintenance and building services.
OneServe is available across most properties managed by GWL Realty Advisors’. Delivering on our promise of proactive, open and personalized service, we continuously earn high ratings from satisfied tenants. Submit your service request online through this portal. If you are using the platform for the first time, please contact your property management office to create a profile. When complete, a message with your unique login information will be emailed to your inbox.
Upon completion of your service request, you may be selected to participate in a random survey that measures your satisfaction. Your comments will help to maintain the high level of service that you have come to expect from GWL Realty Advisors’.